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Thu Jan 12, 2017, 12:21 PM

I'm back in

Hello All,

I finally made it back in. I've been trying for 2 days now with no success in getting a new password.

Last night I tried requesting the new password from the new e-mail address and this morning I had success. Perhaps that was the problem - I was requesting a password from my old e-mail address.

There may be others still stuck in limbo, so I thought I'd report my experience.

Anyway, it's good to be back on board.

Paradigm

8 replies, 618 views

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Response to Paradigm (Original post)

Thu Jan 12, 2017, 12:24 PM

1. I had layers of trouble yesterday. I had to re-activate an email account, made multiple reset...

...requests, and got nothing.

This morning I tried again and it worked immediately.

Welcome back!

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Response to Duke Lacrosse (Reply #1)

Thu Jan 12, 2017, 12:28 PM

3. Thanks. For those out there still having trouble, keep trying. They'll get you back in.

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Response to Paradigm (Reply #3)

Thu Jan 12, 2017, 12:30 PM

4. Lord knows they'd rather have us posting here rather than on the Mother Ship.

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Response to Paradigm (Original post)

Thu Jan 12, 2017, 12:27 PM

2. iirc, it said it could take 72 hours to change email/reset password

which is why I decided to just re-register and start fresh!

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Response to bernt-toast (Reply #2)

Thu Jan 12, 2017, 12:32 PM

5. Yes, I saw that, too. But reading others posts that were already in, they

were getting back within a few hours.
Once I requested a new password while logged in from the new e-mail address, I got a response.
All of my requests while logged in with the old e-mail address were unanswered.

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Response to Paradigm (Original post)

Thu Jan 12, 2017, 12:36 PM

6. Exactly what I had to do too! Glad you made it!

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Response to Paradigm (Original post)

Thu Jan 12, 2017, 01:41 PM

7. I was hung up on never receiving

the temporary password phase as well. Sent an e-mail to the address provided and they resolved it fairly quickly.

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Response to Paradigm (Original post)

Thu Jan 12, 2017, 01:59 PM

8. I encountered a similar problem

What I did was attempt to log in without the activation code. I was told I needed it and asked if I wanted to have the code re-sent. I clicked re-send activation code. It arrived almost immediately and I logged in right afterward.

Hope that helps some people.

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