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Sat Mar 18, 2017, 10:30 PM

Amazon Warehouse Deals

Anyone had a bad experience with Amazon warehouse deals? I've had good experiences with them until today.

A couple of days ago I ordered a canister filter for one of my aquariums. I ordered the Hydor 350 and it arrived today. The first thing I noticed was stuff rattling around in the box. I thought no big deal because the filter media probably broke through the bag. Well, I opened it and noticed that the the box containing the filter was too big for the filter. I opened the filter and it still had water in it. The BIO media was wet and the sponge filters were dirty. Not a big deal as I have extras. The next thing I noticed was that there were only two media trays when there should be three. Next I noticed that one of the blades on the impeller was missing.

It seems that someone bought a 250 and broke the impeller. They then ordered a 350, put the broken 250 in the box and returned it to Amazon getting a refund for the more expensive filter. Amazon then "inspected" and resold it as "Like New" when it was anything but "like new".

What kind of scum would even think to do something like that?

3 replies, 243 views

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Reply Amazon Warehouse Deals (Original post)
MountainDew Mar 2017 OP
wonderwarthog Mar 2017 #1
GordieG Mar 2017 #2
Gamle-ged Mar 2017 #3

Response to MountainDew (Original post)

Sat Mar 18, 2017, 10:36 PM

1. My experience with Amazon has been good

A shipment failed to arrive that was due on Friday.

It will be here Monday.

They refunded my 2 day shipping charge.

Try calling their customer service, they will probably make it right for you.

Good luck!

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Response to MountainDew (Original post)

Sat Mar 18, 2017, 10:40 PM

2. Return it. You'll get satisfaction.

 

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Response to MountainDew (Original post)

Sat Mar 18, 2017, 10:47 PM

3. Always had good results with Amazon. Haven't bothered with Prime as I order only when I have...

... a sufficient Dollar value to get free shipping. I also have been buying with Jet.com, sometimes less expensive than Amazon...

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