In the discussion thread: Weird Chrome problem [View all]

Response to Currentsitguy (Original post)

Sat Mar 31, 2018, 04:17 AM

7. Could be a network issue with downloading the font

Sorry for the reply delay - I went to make an account to reply to this several days ago but I wasn't getting the activation email. Tried a few days later and it worked. And then I lost track of the tab. Take three...

Next time you see this, hit F12 and navigate to the Console tab (if it's not already selected). If you see messages (you may need to scroll up) like "Slow network is detected. Fallback font will be used for...", then the font download is failing for some reason.


It sounds plausible that it could be this because you say it's happened to two completely different devices that presumably share the same Wi-Fi or data connection (if they both use data from the same provider).

If font downloading is the cause, then ultimately it's a Chrome tuning issue - it needs to be tweaked to try harder to download the font and not fallback. This is a code change and not a configuration thing. The best way to make this happen would be to open the console to show the error, scroll the webpage to show the broken font, and take a screenshot of the whole thing. Then, submit 5-8 or so screenshots and a basic description of your network conditions (very rough location, provider) and how long this has happened to (click "new issue" at the top-left). And then wait a while, hopefully not too long. Note that this isn't a user-support forum (in the sense of providing "Chrome broke and I don't know what I did" type desktop support), this is where engineers file bugs (maybe take a look at the list before you hit "new"), so if I'm right and this is a CSS font-face downloading issue, you'd be suggesting that the code needs to take your network conditions into account.

Another possibility I'd say is less likely but which I'll mention in case is font cache corruption. I don't know what version of Windows you're using, but searching for "clear font cache windows 8.1" (for example) should find a few hits. It might be useful to skim the results for something clearly-written - one of the top hits I found at was somewhat dense and I had to read it a couple times.

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Currentsitguy Mar 2018 OP
Gamle-ged Mar 2018 #1
Currentsitguy Mar 2018 #2
Isidore Mar 2018 #3
Currentsitguy Mar 2018 #4
Isidore Mar 2018 #5
Currentsitguy Mar 2018 #6
LineNew Reply Could be a network issue with downloading the font
i336_ Mar 2018 #7
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